Terms of Use


1. General

1.1 These terms of use and any specific rules to apply Competition that is offered via our Website set out the terms and conditions under We provide you access to, and govern your use of Our website (the Site) or via any other media.

1.2 Your use of the site and/or the service constitutes your binding acceptance of these Terms, the privacy notice and all relevant Competition rules, including any modifications that We may make from time to time.

1.3 If you do not agree to these Terms, you may not use the Site or the Service. Please check these Terms, the Privacy Notice and all relevant Competition Rules regularly to ensure that you understand the terms that apply at the time that you access and use the Site and/or the Service.

1.4 You may not use the Service and you may not accept these Terms or the Competition Rules if you are not eighteen (18) years of age or older. If you accept these Terms and the Competition Rules You warrant that you have the legal capacity to be bound by each of them.

1.5 We may amend these Terms and/or the Competition Rules at any time by publishing the amended Terms and/or Competition Rules on the our Website, and you agree that you will be bound by any changes to these Terms and/or the Competition Rules.

1.6 If, however, you have already entered a Competition, the changes will not apply to any Entries that you have already submitted, but they will apply to any future Entries that you submit after the date on which the change become effective. The date of last revision of these Terms is included at the top of this page.

1.7 We may make changes to the Site and/or the Service at any time and You understand that We may discontinue or restrict your use of the Site and/or the Service for any reason or no reason with or without notice.

1.8 We only run Prize Competitions as defined by section 14(5) of the Gambling Act 2005.

1.9 Prizes and competitions are run by Us in accordance with section 14 of the Gambling Act 2005, as updated from time to time. Each competition requires the entrant to exercise skill or judgment or to display knowledge in order to have the chance of winning any Prize.

2. Rules applying to all Competitions

2.1 We may revise the Privacy Notice at any time, and the new versions will be posted on the Site. If at any point you do not agree to any portion of the Privacy Notice, you must immediately stop using the Site and/or the Service. All information that we collect from you (and, if applicable, any guests that accompany you on any experience that you win as a Prize (defined below)) will be treated in accordance with our Privacy Notice.

2.2 The Site provides Competitions for a chance to win prizes and experiences (Prizes). Participants may enter Competitions by creating an Account (defined below).

2.3 Any Entry(ies) made in circumstances that are prohibited by applicable law will be void. In addition, if you are registering for or participating in a Competition, participation is subject to our Official Rules and any other rules and regulations applicable to such Competition.

2.4 We reserve the right to add, change, modify, suspend or discontinue any portion of the Service, at Our sole discretion, at any time.

2.5 We may impose limits on any portion of the Service or restrict your access to portions of or the entire Site in its sole discretion without notice or liability.

2.6 You may only use the Site and/or the Service for your own domestic, private and non-commercial use.

3. How to Enter a Competition.

3.1 It will be necessary to require an entrant to pay the entry fee prior to answering a Qualifying Question.

3.2 Only entrants who answer the Qualifying Question correctly will be entered into the draw for the Competition.

3.3 Each entrant acknowledges that the Qualifying Question will be framed by Us in such a manner as to require sufficient skill to deter a substantial number of potential entrants.

3.4 Each entrant acknowledges that if they do not answer the Qualifying Question correctly, then the entry fee will be forfeited and they will not be entered into the prize draw.

3.5 The above applies to each and every entry by an entrant.

3.6 You must provide all required information to be eligible to enter and win. Automated entries or entries submitted by third parties on your behalf will be disqualified. Entries must be submitted by the participant. No copies, facsimiles, or mechanical reproductions of entries will be accepted.

3.7 If you exceed the Entry Cap for a Competition, all additional Entries that we receive after you reached the Entry Cap (in order of receipt) will be disqualified. We will not refund Participants for any Entry Fees that you paid for those disqualified entries.

3.8 By entering any Prize Draw, you agree that We may contact you via email, phone, and mail in connection with the Prize Draw.

3.9 We are not responsible for lost, late, incomplete, damaged, stolen, misdirected, corrupt, or illegible entries; lost, interrupted, or unavailable network, server, or other connections, garbled transmissions or miscommunications, telephone transmission problems; computer or software malfunctions or damage to a user’s computer equipment (software or hardware); technical failures; or other errors or malfunctions beyond their reasonable control whether human, mechanical, electronic, or otherwise.

3.10 New Competitions will initially be open for up to two months. The Closing Date will be clearly visible on the Competition details.

3.11 In the event that a Competition reaches the Closing Date with Entries still available to purchase, We reserve the right to extend the Close Date by a maximum of two weeks.

4. Entrant Eligibility

4.1 You may only enter the Competition via the Site if you are at least 18 years of age and resident in the United Kingdom.

4.2 Our Employees, officers, and directors are not eligible to enter or win any Prize.

5. Winner Selection Process

5.1 The day after the Close Date specified on our website, the winner will be selected from the entrants who have answered the Qualifying Question correctly and who have paid the entry fee (Qualifying Entrant). Winners will be announced on the winners page and posted to our social media channels.

5.2 The winner will be selected from the Qualifying Entrants random drawing by either independent adjudicator or automated computer programme from all eligible entries received on the applicable Close Date from all eligible entries. Odds of winning depend on the number of Qualifying Entrants received.

5.3 Winner(s) will be notified by email or phone on or about the date specified in the “Close Date” section of the relevant each Prize Giveaway. Winners will be announced within 14 days of the specified Close Date.

5.4 No person will receive any Prize, until they have satisfied all requirements of these Rules, been verified by Us and been notified of such completed verification. During verification and except where legally prohibited, Winners may be required to sign paperwork confirming their eligibility and their ability to participate on given dates relevant to the Prize as well as other legal releases as may be reasonably required by Us.

5.5 The Winner agrees to sign any necessary documentation required for such checks.

5.6 If We are unable to contact the Winner within 5 working days, or if the Winner declines the Prize, fails to sign and return any required paperwork within the reasonably required time period (if applicable), or in the event Conditional Winner is disqualified for any reason, We may (at our exclusive discretion) will award the applicable Prize to an alternate winner selected by random drawing from among all remaining eligible entries. This process will repeat until the Prize is awarded.

6. Other important information about Prize(s)

6.1 We will not replace any lost or stolen Prizes or components of a Prize(s).

6.2 Prizes cannot be used in conjunction with any other Competition or offer. Only the number of Prizes set out by us on our website is available to be won in each Competition.

6.3 Any and all applicable taxes and all fees and expenses related to acceptance and use of a Prize not specifically stated herein are the responsibility solely of Winner(s).

6.4 Any winner will usually receive their prize within 30 days of the Close Date of each competition/giveaway.

7. Refunds, returns, and exchanges

7.1 If the prize originally offered cannot be awarded then a reasonable equivalent must be awarded.

7.2 In order for an alternative prize to be considered a reasonable equivalent it must be of roughly equal value to the prize advertised.

7.3 The Winner has no right to demand any substitution/exchange or replacement of any prize or giveaway or its equivalent cash value.

8. Accounts and Site Use

8.1 To use certain portions of the Site and Service, including entering any Competitions, you may be directed to register on the Site and create a user profile or account (Account).

8.2 Eligibility to create an Account is limited to persons equal to or over the age of eighteen (18). Residents of countries outside of the United Kingdom shall not be eligible to create an Account. As part of the registration process, you may be asked to submit your name, address, email address, date of birth and/or similar information and to select a password.

8.3 You agree that all information you provide to Us for the purposes of creating an Account (Registration Information) will be true, accurate, current and complete and your failure to provide such information shall constitute a breach of these Terms and may result in the immediate termination of your Account.

8.4 You shall (i) promptly update your Registration Information to keep it true, accurate, current and complete; and (ii) maintain the confidentiality of your password.

8.5 In creating an Account, you shall not (a) select or use the email address or user name of another person with the intent to impersonate that person, (b) use a name subject to the rights of any other person without authorisation, (c) use an email address or user name that is profane, offensive or otherwise inappropriate or (d) allow any other party to use your Account and/or password except as set forth herein.

8.6 You may not share or transfer any Account. You may not disclose your password to anyone. You agree to immediately notify Us by sending Us an email of any known or suspected unauthorised use(s) of your Account or any known or suspected breach of security, including loss, theft or unauthorized disclosure of your password.

8.7 You understand and agree that you shall be liable for all activities that occur under any Account created for your use, even if such activities were not committed by you. We are not responsible for any loss or damage arising from your failure to maintain the confidentiality of your password.

8.8 You understand and agree that you have no ownership rights in your Account and We may stop offering the Service at any time. Further, We may may cancel your Account, delete all of your Registration Information and any other information you have provided through the Site (collectively, User Content) associated with your Account at any time, without notice, for any reason or no reason including, without limitation, your breach of these Terms.

8.9 We will not be liable for any damages or loss resulting from the removal of any User Content from the Site and/or the Service. You may cancel your Account at any time and cancellation will take effect immediately.

8.10 We reserve the right to temporarily or permanently restrict or block access to the Site and/or the Service to any users who have had their Accounts cancelled.

8.11 Subject to all of the terms and conditions of these Terms, We grant you a limited, non-exclusive, personal, non-sublicensable, non-assignable licence to access and use the Site and Service.

8.12 The Site and Service must at all times be used in accordance with these Terms, the Official Rules and any other rules, restrictions and/or documentation set forth by Us from time to time.

8.13 You agree not to license, create derivative works from, transfer, sell or re-sell any information, content, or services obtained from the Site. You understand that We, in Our sole discretion, may at any time for any reason suspend or terminate any licence hereunder and disable the Site, or any part thereof including any Service, without prior notice. We reserve the right to add or remove features or functions to the Site or Service at any time in its sole discretion. Notwithstanding anything to the contrary herein, you may not: (i) cause, permit or authorise the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of the Site or Service; (iii) sell, assign, rent, lease, to any other entity without Our prior written consent; or (iv) make any false, misleading or deceptive statement or representation regarding Us and/or the Site or Service.

8.14 Compliance with laws. You agree that you will not, in connection with your use of the Site, or Service, breach any applicable law or regulation. Without limiting the foregoing, you agree not to (i) make available through the Site any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity); (ii) institute, assist, or become involved in any type of attack including, without limitation, denial of service attacks, upon the Site and/or the Service or otherwise attempt to disrupt the Site and/or the Service or any other person’s use of the Site and/or the Service; or (iii) attempt to gain unauthorised access to the Site, Service, Accounts registered to other users, or the computer systems or networks connected to the Site and/or the Service. Furthermore, you may not use the Site to develop, generate, transmit or store information that: (a) is defamatory, harmful, abusive, obscene or hateful; (b) in any way obstructs or otherwise interferes with the normal performance of another person’s use of the Site and/or the Service; (c) performs any unsolicited commercial communication not permitted by applicable law or otherwise advertises any goods or service or is for a commercial purpose; (d) constitutes harassment or a breach of privacy or threatens other people or groups of people; (e) is harmful to children in any manner; (f) breaches any applicable law, regulation or ordinance; (g) makes any false, misleading or deceptive statement or representation regarding Us and/or the Site or Service; (h) constitutes phishing, pharming or impersonates any other person, or steals or assumes any person’s identity (whether a real identity or online nickname or alias); (i) promotes discrimination based on race, gender, religion, nationality, disability, sexual orientation or age; (j) contains someone else’s personal details or confidential information relating to other people; or (k) promotes or condones terrorism, violence or illegal behaviour.

8.15 Restrictions on use. You agree that you will not (i) obtain or attempt to obtain any information from the Site including, without limitation, email information of other Account holders or other Software data; (ii) intercept, examine or otherwise observe any proprietary communications protocol used by the Site or Software, whether through the use of a network analyser, packet sniffer or other device; (iii) use any type of bot, spider, virus, clock, timer, counter, worm, software lock, drop dead device, Trojan-horse routing, trap door, time bomb or any other codes, instructions or third-party software that is designed to provide a means of surreptitious or unauthorised access to, or distort, delete, damage or disassemble, the Site or Software; or (iv) or use any type of bot, software, or any other codes, instructions or third-party software that is designed enter you into a prize draw (or multiple prize draws) automatically or in any way that would provide you with an unfair advantage over individuals that enter manually.

9. Publicity and Use of Personal Data

9.1 We reserve the right to publish or make available information that indicates that a valid award took place for each of the Prizes – for example, the surname and county of residence of the Winner.

9.2 Affected Prize winners have the right to object to all or part of this information being published or made available – in such an event they should inform Us in writing. In such circumstances, entrants acknowledge that We must nevertheless still provide the information and winning entry to the ASA or equivalent regulator on request.

9.3 We may also require that winners participate in any reasonable publicity required by Us.

9.4 It is a condition of entering into any Prize Draw or Competition that you agree to the collection of personal data. We will only store or process your personal data when necessary for the performance of this agreement with you and when we have another legitimate and justifiable interest in processing your personal data, such as an interest in marketing your services or our services to visitors to our website or an interest in developing our website or our products and/or services.

10. Disclaimer of Warranties

10.1 Except for those warranties implied by law which cannot be disclaimed, We make no warranty as to the quality, accuracy, completeness or reliability of any content available through the Site, the Software or the Service or Products provided by way of prizes/giveaways.

10.2 You are responsible for verifying any information before relying on it. We do not warrant that you will be able to access or use the Site, the Software and/or the Service at the times or locations of your choosing; that the operation of the Site, the Software or the Service will be uninterrupted or error-free; that defects will be corrected; that the Site, the Software or the Service is free of viruses or other harmful components.

11. Limitation of Liability

11.1 Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; and (iii) any matter in respect of which it would be unlawful for us to exclude or restrict our liability.

11.2 If we fail to comply with these Terms, we are responsible for the loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time that you accessed the Site and/or used the Service.

11.3 If we supply you with any digital content that proves to be defective and damages a device or other digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.

11.4 We only supply the Site and the Services for domestic and private use. You agree not to use the Services or the Site, or any content on the site, for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

11.5 Our maximum liability to you under these terms, our aggregate liability to you or any third party in any circumstance shall not exceed one hundred pounds sterling (£100).

12. Governing Law and Jurisdiction

12.1 These Terms are governed by the laws of England and Wales. This means that your access to and use of the Site, the Software and the Service and any dispute or claim arising out of or in connection therewith (including non-contractual disputes or claims), will be governed by English law.

13. General

13.1 Amendments/Revisions. These Terms may only be amended and/or revised in writing by Us (including by publishing such revisions by Us on our Website).

13.2 Assignment. We may assign these Terms, in whole or in part, to any person or entity at any time with or without your consent. You may not assign these Terms without Our prior written consent, and any unauthorised assignment by you shall be null and void.

13.3 Severability. Each of the terms of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining terms will remain in full force and effect.

13.4 No Waiver. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

13.5 Entire Agreement. These Terms, including the documents expressly incorporated by reference, constitute the entire agreement between you and us with respect to the Site, the Software and the Service and supersede all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Site, the Software and/or the Service.

13.6 Complaints. A complaint should be made via the contact form on our Website.